Bear Arms Indoor Shooting Range, LLC

UPS (Monday, 28th November 2022)

We have spoken to UPS, and all the packages (two to my knowledge) will be delivered this Thursday, 01st December 2022.  THIS ISSUE WAS NOT OUR FAULT.  THIS WAS A CLERICAL ISSUE AT UPS.  While we understand your frustrations, please do not take them out on us.  If you have a package from UPS or another carrier and have concerns about it, please EMAIL us at beararmsbrevardllc@gmail.com with the tracking number, your name, what was  in the package, and the sender's information.  If you cannot provide that information, we will be unable to help you. 

UPS

We are aware of the issues you all are experiencing with UPS [i.e. the tracking information provided is a bit wonky] (yes, wonky...a very technical industry, a term derived from the early 20th century: hereby meaning awry, wrong).  Needless to say, we are just as frustrated as you all because we have merchandise packages that have not been delivered.  Due to the short week for the holiday and the weekend, we will be doing our best to reach out to UPS for an answer.  We suggest you do the same.  An employee gave up his day off to receive packages on Friday, and everyone came by...except UPS.  When we have an update we will post it here.

Multiple sales

From 08th, 09th, 15th, and 16th December, there will be no, I repeat NO, multiple sales conducted.  Multiple sales will resume on 23rd December.  There is no exception to this.  (If you are unhappy, we apologise for the inconvenience and suggest you talk to the complaint department located at the front desk.  Please make sure to write your complaint in a clear, legible manner, with contact information so the department can reach you on the 23rd.)

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Closures:

• Thursday, 12th January 2023:  Rifle range 11:00 AM to 5:00 PM

•Thursday, 09th February 2023:  Rifle range 11:00 AM to 5:00 PM

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(1)  Please review the "SOPs" section as new information has been added about what we are and are not willing to sell, transfer, consign or work on (i.e. any and all eighty (80%) per cent receivers also known as incomplete firearms or receivers, any FRT type trigger [Rare Breed, WOT, Graves-Alamo] due to the new laws taking effect.  We are also unable to sell any firearm parts kits, slides, or anything else that falls under the new Zero Tolerance Policy, Bipartisan Safer Communities Act, and the New ATF Regulations due to the new restrictions.  We apologise for the inconvenience, but we have to stay in compliance with the ever-changing landscape of the firearm industry.

(2)  There is also a change in the wait time for a person under the age of twenty-one for the expanded NICS checks.  The wait time may be as long as ten (10) business days [business days are the days the shop is open Thursday to Sunday, NOT the standard working week].

(3)  Over the past two weeks, we have received a bunch of calls from new gun owners who have no idea how the purchase process works, other than the individual has a firearm shipped into the shop for the transfer process and the new gun owner is very unhappy to learn they need additional paperwork (NC handgun purchase permit) and have to wait two or more weeks and have pay for the document.  I am doing the best I can to create a basic guide that is at the top of the page entitled "How to buy a gun".  This will be ever-evolving as I add FAQs I get on the phone from customers to try and help others.

Please do your due diligence and look at the website.  Please do not be angry at the staff because you did not ask pertinent questions about how the firearm purchase process works.  It is not as easy as the media says it is.

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We are starting to see an alarming number of people walking into the store or from the range with firearms in their hands (not in cases or holsters as is our procedure), and they have been quite taken aback when the staff responds in a very expeditious manner to secure the firearm immediately.

We understand that some people may not know any better or make a mistake.  If you have questions, please contact the store to know the proper procedure, or we are happy to lend you a case for the firearm to bring into the store.

We have to be highly vigilant in this time of crisis.  Please do not be upset with store staff for our response to someone walking to the store without a weapon secured in a holster or case.  YOU may know the firearm is unloaded or needs maintenance, THE STORE STAFF only see someone walking into the store with a firearm plainly visible and intentions unknown.  Please be responsible.